Terms of Service

Welcome to TutorPulse India. These Terms of Service govern your access to and use of the TutorPulse India website (tutorpulse.in) and our services. By accessing or using our platform, you agree to be bound by these Terms.

1. The Role of TutorPulse India

TutorPulse India acts as a technology platform (an Educational CRM and Job Board) that connects independent educators ("Tutors") with students or parents ("Students"). We are not an employer, tutoring agency, or educational institution. Tutors operate as independent contractors. TutorPulse India is not responsible for the quality of instruction, the accuracy of tutor credentials, or any disputes arising between Tutors and Students outside of our platform functionality.

2. User Accounts & Responsibilities

• You must provide accurate, current, and complete information during the registration process.
• You are responsible for safeguarding your password and for all activities that occur under your account.
• Tutors are solely responsible for setting their own fees, schedules, and maintaining the accuracy of their Public Storefronts.
• Students and Parents are responsible for reviewing a Tutor’s profile and verifying their suitability before booking classes or making payments.

3. Prohibited Conduct

Users agree not to engage in the following activities:

• Using the platform to distribute spam, malicious software, or fraudulent links.
• Posting inappropriate, offensive, or harmful content on profiles, reviews, or job pitches.
• Attempting to bypass platform security, data collection, or subscription barriers.
• Using the platform to harass, exploit, or harm other users in any way.

4. Payments and Subscriptions

For Tutors using premium features, subscription fees are billed in advance on a recurring basis. All subscription payments are non-refundable unless legally required. TutorPulse India facilitates class scheduling and invoicing, but direct tuition payments (e.g., UPI, bank transfers) are handled directly between the Student and the Tutor. TutorPulse takes no commission on these external tuition transactions and holds no liability for uncollected fees.

5. Limitation of Liability

To the maximum extent permitted by law, TutorPulse India shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, resulting from your use of the platform, your interactions with other users, or any unauthorized access to our servers.

6. Account Termination

We reserve the right to suspend or terminate your account at any time, without notice or liability, for any reason, including if you breach these Terms of Service. Upon termination, your right to use the service will immediately cease.

7. Contact Information

If you have any questions about these Terms, please contact us at tutorpulse.in@gmail.com.